Shipping & Returns

Shipping Policy

In stock orders will ship within 24 hours on weekdays. Orders placed on Saturdays, Sundays, or national holidays will be shipped on the following business day. In-stock orders will be shipped as soon as possible from one of our warehouses. We do offer same day shipping. Out of stock orders will be shipped when they become available.

Return & Exchange Policy

We understand that occasionally a appliance part may need to be returned, and we are happy to accommodate your request. Processing these items is very time consuming and costly for both Appliance Parts of Oregon and our customers. The following guidelines for returning parts will assure proper and timely credit and help minimize the costs involved.

Reimbursement Method

  1. Purchases on a Appliance Parts of Oregon account will be credited to same.

  2. Purchases by cash or check will be refunded by check.

  3. Credit Card purchases will be credited back to the same card used for purchase.

Normal processing time for check refunds issued by Appliance Parts of Oregon is 10 working days. If a refund has not been received after 10 days please contact the Appliance Parts of Oregon Accounting Department at 541.588.7710. A fee of $25.00 will be charged for all checks for insufficient funds.

Appliance Parts of Oregon

  • All parts returns must be accompanied by an invoice or packing slip, showing proof of purchase.

  • Items on a packing list designated as NON-RETURNABLE are not returnable to Appliance Parts of Oregon.

  • Parts under $20.00 are not returnable to MacAllister Machinery.

  • Any part that has been removed after being installed or is pitted, rusted, or corroded, causing it to be unacceptable as a new part, is not returnable to Appliance Parts of Oregon.

  • Parts must be returned within 90 days of purchase and are subject to a 15% restocking charge.

  • Parts returned after 90 days are not returnable to Appliance Parts of Oregon.

  • All parts books, service manuals, etc. are not returnable to Appliance Parts of Oregon.